FAQ

Commonly asked questions, hints and tips to fix issues and get the most from Operata

8 articles in this collection
Written by John Mitchem and Andy Scott

Common Questions

How do I find the Amazon Connect Instance ARN?

Find it in two easy steps

Written by John Mitchem
Updated over a week ago

What browsers do Operata support?

Let's get you up and running

Written by John Mitchem
Updated over a week ago

How do I find my Operata Group ID?

We're here to help

Written by John Mitchem
Updated over a week ago

Get Operata working

What will Operata need to create my account?

How to find your Amazon Connect CCP Access URL

Written by John Mitchem
Updated over a week ago

Which URLs will I need to whitelist so I can use Operata?

What you need to allow Operata on your network

Written by John Mitchem
Updated over a week ago

How do I allow Operata to integrate with my Amazon Connect instance?

It's a simple change to make

Written by Andy Scott
Updated over a week ago

Operata JS library integration

Integrating Operata Collector with your CCP

Written by John Mitchem
Updated over a week ago

Operata Agent Data Collection

Data collection not working? This guide will show you why.

Written by Andy Scott
Updated over a week ago